Managing a Multi-Generational Workforce

Multi-generational work environments are commonplace today. In order to bring out the best in each generation, managers will need to adjust their management styles accordingly. This workshop focuses on the different work habits of each generation: Traditionalists, Baby Boomers, Gen X and Gen Y workers - and how management can effectively “mesh” those styles for optimum organizational success.

Customized case studies provide managers with challenging supervisory scenarios and allow for practical open discussions and applications.

Topics Covered:

Understanding Generational Traits
Avoiding Conflict
Triangle of Motivation
Leading a Multi-Generational Team
Techniques for Engagement
Theory X and Theory Y
Attributes and Challenges of Each Generation

Length

Half Day or Two Half Days

Audience

All Levels of Management

Methodology

Lecturettes, Group Discussion, Exercises, Case Studies

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Learning Dynamics creates training programs to: enhance Human Resources, Compliance, Business Skills, Leadership, Sales and Service, Programs for Banks, Compliance, Diversity, Business Ethics, Workplace Violence Prevention, Writing for Business, Managing Stress and Projects, Art of Verbal Communication, Improving Employee Performance, Coaching for Results, Demonstrating Emotional Intelligence, Enhancing Business, and Development Skills.