800.375.4557 • 1062 Barnes Road • Suite 105 • Wallingford, CT 06492

Training Programs

Coaching for Results

Managing and improving employee performance is one of the most critical and challenging responsibilities that managers face.  Effective individual coaching requires an in-depth knowledge of employee potential and behavioral gaps and a commitment to forming a partnership with the employee to strengthen their overall performance.    This workshop provides an opportunity for managers to assess their coaching and communication skills while practicing and honing those skills using case studies.  The workshop also includes customized card exercises, where participants have the opportunity to explore and respond to various workplace scenarios.   

Topics Covered:

  • Coaching: What is it?
  • Key Skills Coaches Use
  • Coaching Model
  • Dealing with Performance Problems
  • Providing Constructive Feedback
  • Getting Commitment from Employees
  • Coaching for Continued Success

Length

Half or Full Day

Audience

Managers and Supervisors

Methodology

Group Discussions, Exercises, Case Studies, Lecturettes, Skills Inventory

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